Bradlyn Walker

Hi there, I’m Bradlyn.

I’m a qual/quant user researcher with over 8 years of experience capturing customer sentiment and behaviors and transforming them into actionable insights across a variety of leading hardware and software products. Formerly at Amazon and Microsoft, I’ve worked across both scrappy startup-style teams as well as triple digit headcount organizations to provide robust customer understanding, delivering products that users love and return to over time.

Currently, I’m supporting multiple threads as a Consultant/Freelance User Researcher. However, I have availability open through the first half of 2025 so feel free to drop me a line if you have an upcoming project that would benefit from robust user insights.

While you’re here though, why not take a look at some of my work, or what else I’m passionate about?

Experience

Freelance/Consultant User Researcher
Mar 2023 to Present

User Researcher
Amazon Shopping Design
Nov 2021 to Mar 2023

User Researcher
Amazon Glow
Feb 2020 to Nov 2021

User Researcher
Amazon Kindle
Aug 2018 to Feb 2020

User Researcher
Amazon Kindle
Aug 2018 to Feb 2020

Skills & Languages

Research Methods

In-depth interviews, Diary Studies, Participatory Design, Concept Testing, Field Studies/Ethnography, Card Sorting/Tree Testing, Surveys, Analytics, A/B testing, and Eye-Tracking

Research Skills

End-to-end study planning, Survey Design, Qual/Quant Data Analysis, Public Speaking, Detailed/Brief Report Writing, Research Presentation

Research Tools

ChatGPT Prompting, Dscout, UserTesting, UserZoom, UserInterviews, Qualtrics, Optimal Workshop, MaxQDA, Google Analytics

Other Skills

Adobe Suite (Photoshop, Illustrator, Premiere Pro, After Effects, InDesign) iMovie, Sketch, Figma, InVision, HTML, CSS, Python

Education

M.S. Human Computer Interaction
Georgia Institute of Technology
Aug 2016-May 2018

B.A. Cognitive Psychology
Georgia State University
Aug 2009-May 2014

Awards, Talks and Publications

You Play Like a GURL: Perspectives from Female-Identifying Researchers
Talk, Games UR Summit
2019

Self-Assessments of Capuchin Monkeys with the Rotating Tray Task and the Accumulation Task
Article, Behavioural Processes
2016

Full resume available upon request

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Contact me

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